Here at ImageFIRST Cedar Rapids, we want you to know that we’re more than just a vendor. In fact, we don’t like to be called a vendor at all, because instead of just selling to medical facilities, we partner with them.
As one of the leading healthcare laundry services in Des Moines, IA, as well as surrounding areas, we take pride in being more than just a “linen vendor.” And since we partner with medical facilities, we don’t have “delivery drivers.” We have associates called Customer Advocates that act as extension of your team and care about your patients.
Just ask our very own Captain Remarkable - he’ll tell you all about it! Now, if we could just find him…
Along with our mascot Violet the Cow, Captain Remarkable helps represent our remarkable service. Both of them stand for our commitment to provide remarkable service. Each and every day, we strive to make each aspect of our healthcare laundry services a remarkable experience for you.
So what makes partnering with ImageFIRST remarkable?
- We provide you with a Customer Advocate - We understand that considerable planning and work are required to ensure positive patient experiences and outcomes. When you decide to partner with us, we’ll provide you with a Customer Advocate who is fully dedicated to your business on an ongoing basis. They’ll support you and your facility’s linen inventory needs at all times.
- We offer ValueFIRST inventory management - Our ImageFIRST locations offer inventory management, which is comprehensive cost management that provides you with an inventory level that is based on your needs, so you have enough without paying for too much.
- Our laundering processes - ImageFIRST linen, gowns and scrubs are hand-inspected for quality after every wash, meaning your facility always receives linen free from stains, rips, or other visible defects. We also use our exclusive Triple BioShield Protection process that eliminates up to 99.999% of pathogens from linen.
What about Captain Remarkable?
Captain Remarkable has been showing up every year at ImageFIRST for the past few years. But this year, something has gone wrong, and we can’t find him! What’s happened to Captain Remarkable? Take a look at our YouTube video for the latest on this remarkable purple superhero.
Fortunately, the story doesn’t end there. You can find out more when we release the next Captain Remarkable video in January 2018. Or, you can watch his other videos already on our YouTube channel (don’t forget to subscribe!). You’ll find him flying around to various locations and using his superpowers.
At ImageFIRST, we pride ourselves on being the largest and fastest growing healthcare linen rental and laundry services provider to medical practices throughout the continental United States and Puerto Rico. With decades of experience, we can address all the unique challenges that medical facilities face.
To learn more about our medical linen service in Des Moines, IA, and other areas, give us a call at 1-800-932-7472 today.